WE’RE HERE FOR YOU

You don't have to worry when you shop on Kuajingwu.com. We understand that security is essential when shopping online. That's why we have worked hard to create one of the safest online shopping environments.


Our checkout process is 100% secure.

Your order information is encrypted and transmitted over our secure (SSL) server technology.


We take fraud very seriously.

We with Paypal take extra steps to carefully validate all credit card information. You can be secure in the knowledge that we're protecting you from unauthorized charges. And, by keeping fraud down, we can also keep prices down.

Worry-free shopping.

In the unlikely event that an unauthorized charge does occur, the Fair Credit Act guarantees you zero liability for any loss. Please notify us promptly upon receipt of your credit card statement.


Simple steps to get your money back

Go to My account

If your item hasn’t arrived or isn’t as described, go to My acount, find the item in your purchase history, and select return or item not received within 30 days of delivery.


Not resolved? Let us know.

If your issue’s not resolved in 3 business days, contact us kindly.

We’ll get your money back fast. You’ll hear from us in 48 hours(business days).